FAQ Page
Returns are easy and convenient! To process a return, you just need to follow these 5 simple steps:
1. Contact our helpdesk at help@nueskin.com and request your return label
2. The items must be sent back in their new, unworn condition* within 30 days of delivery.
3. Repack items in their original packaging and seal the box securely with tape. If your poly-mailer is not reusable, simply send your items in the a box.
4. Print your pre-paid Return Label and affix to your the package. Make sure to cover or remove any original shipping information
5.Schedule a pickup, give the package to your mailman, drop it in your mailbox, at work or at a post office without waiting in line. Allow 30 days for us to process your request upon receipt.